Terms & Conditions

The Border DME Terms and Conditions outline the rules, policies, and user responsibilities when using our website and medical equipment services. By accessing our site, you agree to comply with these terms to ensure a safe and reliable experience for all users.

Acceptance of Terms

By accessing our website, using our services, or receiving medical equipment from Border DME, you confirm that you have read and understood these Terms and Conditions. You also agree to follow all listed requirements. However, if you do not agree with any part of these terms, please avoid using our services.

These terms apply to all users, including patients, healthcare providers, and website visitors.

Website Content

The information on our website exists for general informational purposes only. It should never replace professional medical advice. Moreover, please keep in mind the following key points:

• Content may change without prior notice
• Always consult a healthcare professional for personalized medical advice
• Medical equipment information may change as technology evolves
• Product availability depends on prescriptions and medical necessity
• Pricing and insurance coverage may vary over time

Prohibited Uses

You may not use our website or services for any unlawful purpose. In addition, you must avoid any activity that could damage, disable, or disrupt our systems. For instance, the following actions are strictly prohibited:

• Providing false or misleading information
• Attempting to gain unauthorized access to systems or accounts
• Using bots, scrapers, or automated tools to access our website
• Interfering with another user’s access or service
• Violating applicable laws or regulations
• Misusing medical equipment or ignoring safety instructions

Intellectual Property

All content on our website — including text, graphics, logos, and software — belongs to Border DME or our licensors. Therefore, it is protected by copyright and other intellectual property laws.

• Do not reproduce, distribute, or alter our materials without written permission
• Our trademarks and service marks remain protected under federal law
• Some product information and images belong to manufacturers
• Any user-generated content submitted to us may be used for business purposes

Limitation of Liability

Border DME delivers medical equipment and services with care and professionalism. However, we cannot guarantee specific medical outcomes because individual results vary. Consequently, our liability is limited as follows:

• We are not responsible for indirect, incidental, or consequential damages
• Our total liability never exceeds the amount you paid for our services
• We do not control or endorse third-party products or services
• Insurance coverage decisions come directly from your insurance company
• Proper use of equipment is essential for achieving expected results

Governing Law

These Terms and Conditions follow the laws of the State of Texas. Any dispute will be handled by the courts located in Webb County, Texas. Additionally, if one provision is found unenforceable, all remaining terms will continue in effect.

Changes to Terms

Border DME may update these Terms and Conditions from time to time. When updates occur, we post the new version immediately on our website. Therefore, your continued use of our services means you accept any revisions. We recommend reviewing this page periodically to stay informed.

Contact Information

If you have questions about these Terms and Conditions, please contact us:

These Terms and Conditions are effective as of January 1, 2024. Last updated: January 1, 2024.

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